END-USER RETURN POLICY
All Kimberbell Merch sales are final, with no refunds, returns, or exchanges permitted.
Bella Box Purchases:
All purchases of The Bella Box are nonrefundable. Upon receipt of your box, please open and be sure all content is intact. In the event there is damage or missing items, please take a photo of the box or contents and contact Kimberbell Customer Care at 435.932.6517 or email us at [email protected]. Any replacements will need to be requested within 30 days of the parcel tracking delivery scan.
Jumpstitch projects are purchased as a digital download and are nonrefundable.